Convenience gained is experienced lost
Burdekin Life Article - 07.11.24

Do you ever wish you could get hands-on help with things you’re not sure how to do? While online resources like Google and YouTube are helpful, nothing compares to learning from real people in a community setting. It creates a sense of belonging and accomplishment that enriches our lives.

In our recent discussions with the tradies working at the Neighbourhood Centre, we explored the topic of life skills—how they’re learned, who can share knowledge, and what skills our community could learn together. It’s easy to overlook the everyday skills we picked up as children from our families. However, not everyone has had those experiences, and in today’s fast-paced world, where both parents often work, essential life skills can be overlooked. Let’s face it—growing up and taking care of ourselves can be challenging!

At the Neighbourhood Centre, we are committed to fostering practical life skills learning through regular community workshops. We believe in the power of collaboration with the Burdekin community, and to bring this idea to life, we need your insights, suggestions, and participation.

Join us for our community chat sessions on:

– Tuesday, November 12th, from 6 PM to 7 PM

– Thursday, November 14th, from 2 PM to 3 PM

These sessions will be held at 40 Chippendale Street, AYR.

If you can’t attend either session, don’t worry! You can reach out to us via Facebook, email, or phone.

We want to hear from you! Share your thoughts on what skills you’d like to learn or any knowledge you’d love to share with others. We’re also eager to partner with local businesses, organisations, and clubs to make this a truly inclusive community effort.

During our conversations several suggestions emerged:

– Preparing to leave home (cooking, cleaning, personal hygiene)

– Basic car maintenance

– Simple home repairs

– Introductory sewing skills

– Budget-friendly cooking

– Tips on using a BBQ and sharing recipes

– Basic first aid training

– Support for single parents and their children

– Freezer meal preparation

– Home organisation strategies

– Parenting advice (new and experienced parents)

The list goes on, and it can only grow with your input!

We envision these engaging workshops as ongoing community events, helping us all learn and grow together.

Let’s put the UNITY back in COMMUNITY!  

Until next time,

The TeamBurdekin Neighbourhood Centre

Self-Care and Mental Wellbeing Workshop
Burdekin Life Article - 24.10.24

“Balance is not something you find, it’s something you create” – Jana Kingsford        

For many, life may never be perfectly balanced.  However, we can make things easier by being open to change. As we deal with the challenges of everyday life, prioritising our well-being while juggling our responsibilities is one of the most important things we can do.

Many individuals are adopting creative solutions to reclaim their time. For some, this means scheduling specific hours for work tasks and fully engaging in family activities or personal hobbies during the off-hours. Others are turning to technology, using apps to track their time and prioritise tasks effectively.

Support from the community is very important. Local groups are starting to provide workshops that help people learn how to handle stress and manage their time better. There are also programs for working families, like shared childcare options and flexible work hours, which are becoming more popular and are making life a little easier for everyone.

Balancing life isn’t just about managing time; it’s about understanding one’s needs. Mindfulness and self-care are essential for our overall well-being. Even just a brief pause for meditation or a quick walk can help clear our minds and boost our concentration.

The Burdekin Neighbourhood Centre has social groups that meet there and offer a break from routine or the opportunity to learn new skills or hobbies. We also host information sessions or workshops to assist individuals to prioritise their well-being.

In collaboration with Cores Queensland, we offer a self-care workshop. The next workshop is:

Self-Care and Mental Wellbeing Workshop – facilitated by Cores

Where:              Burdekin Neighbourhood Centre, 40 Chippendale St, Ayr

Cost:                  Free

When:               Tuesday 12/11/2024

Time:                  10 am to 12 pm

Enquiries:       adminqld@kentishrc.com.au

Phone:              0448 894 525

RSVP:                https://bit.ly/3St5qEE

Don’t be shy. Come into the Centre and chat with our friendly staff to discover how you can create your balance.

Until next time,

The TeamBurdekin Neighbourhood Centre

Open Door or Closed Door?
Burdekin Life Article - 17.10.24

“When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened for us.” – Alexander Graham Bell.

This quote, or a variation, is frequently used to motivate us during difficult times when we need encouragement to keep going. It reminds us not to dwell on the past, but to focus on a potentially brighter future.  It may be that the time you were retrenched from your job allowed you to find another job with better pay or more opportunities to progress.

If you’ve missed out on opportunities, reflecting on the past and using those experiences to open new doors is important. For instance, if you’ve previously discussed a business idea and someone else took advantage of it, making a substantial profit, you might want to be more cautious about sharing your ideas.

At times, the door remains open, allowing us to revisit the positive aspects of our past and build upon them. If you leave a job on good terms to pursue a better opportunity within the same industry, you can retain access to the valuable network you’ve established.

“If a door closes, quit banging on it. Whatever was behind it was not meant for you. Consider that perhaps the door was closed because you’re worth so much more than what was on the other side.” – Karen Salmansohn.

The Burdekin Neighbourhood Centre has an open-door policy. We have an automatic door that opens as you approach, invites you in, and then closes behind you. But don’t worry; that closed door will stop the negative thoughts from following you into the Centre. When you are ready to leave, the door will open as you approach it again.

Why not come into the Centre and see what opportunities lie within? You may be surprised. Drop on in at 40 Chippendale Street, Ayr and meet the staff. Stay for a cuppa and a chat.

Until next time,

The TeamBurdekin Neighbourhood Centre

Navigating the challenges of purposeful communication
Burdekin Life Article - 10.10.24

It can be really frustrating when someone close to us ignores our advice or information, only to later repeat the same thing as if it’s coming from a “reliable source.” It feels like our words only matter when someone else says the same thing. This kind of experience can strain relationships and cause a lot of emotional turmoil. It’s important to find healthy ways to talk about these feelings and work through the difficulties of these situations.

One approach could be to have an open and honest conversation with the person, expressing how their actions make us feel and how it impacts our relationship. It’s important to use “I” statements to express feelings without sounding accusatory for example – “It saddens me when I feel my advice has been ignored”.   Additionally, active listening and seeking to understand the other person’s perspective can also be beneficial in resolving conflicts and improving communication.

When a family member is dying, communication becomes incredibly important.  Creating a safe and supportive environment where everyone can express their feelings and concerns is essential.  Open and honest conversations about the situation, including the person’s wishes and any necessary arrangements, can help provide clarity and reduce anxiety.   It’s also important to offer each other emotional support and respect everyone’s way of coping with the impending loss.  Lastly, seeking professional help, such as a counsellor or therapist, can provide additional support and guidance during this difficult time.

The options mentioned above are effective ways to create a safe and open environment for communication.  However, if the timing isn’t right or the other person isn’t ready for an open discussion, it’s important to remain patient and understanding.  Rather than letting frustration take over, it’s crucial to recognise that you provided valuable information.  It’s important to respect that everyone has the right to accept or reject information, and the ultimate goal is for everyone to reach a positive outcome, even if it means taking a different path to get there.

Until next time,

The TeamBurdekin Neighbourhood Centre

Information resource for individuals and families
Burdekin Life Article - 03.10.24

Hands holding cups of coffee and cookies

Description automatically generatedThe Burdekin Neighbourhood Centre, conveniently located at 40 Chippendale St, plays a crucial role in the local community by providing access to information and referrals for community members. It serves as a hub for residents, ensuring that assistance and support are within easy reach in various aspects of their lives.

One of the key functions of the Burdekin Neighbourhood Centre is to serve as a valuable resource for individuals and families in need of information. Whether it’s about local services, government assistance programs, or community events, the Centre offers a wealth of information to help community members stay informed and connected. We encourage the community to use our notice boards for community events. We are also happy to help spread the news about community initiatives on our Facebook page.

In addition to providing information, the Centre serves as a vital point of contact for referrals to other support services within the community.  By understanding the diverse needs of community members, the Centre can effectively connect individuals with the appropriate resources and services available to them. This network of referrals ensures that people can access the specific help they require, whether it’s related to health, employment, education, or other areas of well-being.

Overall, the Burdekin Neighbourhood Centre stands as a pillar of support for the local community, providing a welcoming and inclusive space where individuals can access the information and referrals they need to lead fulfilling lives. We are committed to empowering community members and, most importantly, fostering a strong sense of belonging.

Next time you need a sounding board and advice about options for support, assistance, or social opportunities, think about popping in and chatting with our friendly team.  

Until next time,

The TeamBurdekin Neighbourhood Centre

Let’s talk technology with Burdekin Neighbourhood Centre…
Burdekin Life Article - 26.09.24

Technology plays a vital role in today’s ever-changing world. However, the rapid pace of technological advancements can pose challenges for many. Eventually, we all need to use online services and apps, monitor emails and text messages, and adapt to more sophisticated appliances and equipment.

Where do you turn when seeking assistance? While turning to friends and family for help is often a good option, it may not always be feasible. However, learning to find information and solve problems independently can empower you to overcome many technological hurdles.

The Burdekin Senior’s Computer Group meets on the first and third Thursdays of each month from February to November. Our Community Development Officer, Jenny Cummings, leads the group and encourages members to share and enhance their knowledge of digital technologies like computers, phones, and tablets. Members are taught to stay safe online and identify scam emails and text messages.

One of our group members has recently started online grocery shopping and home deliveries, joined Qantas Frequent Flyers, and is learning how to book her flights online. Some of the group members have commented on the benefits, including: “The group provides companionship,” “What we learn gives us confidence to try things at home,” “I now know the importance of updating the software on my phone and iPad,” and “We really enjoy ourselves at the sessions.”

The Neighbourhood Centre also offers one-on-one Be Connected appointments to assist community members in accessing digital technology. These appointments can be scheduled by calling or visiting the Centre. If someone is available to assist, we can help immediately; otherwise, we will schedule a mutually convenient appointment.

So, next time you are struggling with technology, give us a call or come on in, and we will see how we can assist you. You can also come along to one of the sessions and see if they work for you.

Until next time,

The TeamBurdekin Neighbourhood Centre

Dying to talk with you all
Burdekin Life Article - 19.09.24

We’ve reached the middle of September, and before we know it, 2024 will be over. We can dwell on our coulda, shoulda, and wouldas with self-blame and guilt, or we can take a step back, be kind to ourselves, and refocus our efforts.

We’re choosing the latter and aiming to get back on track with our hope to help build a compassionate  community here in the Burdekin.

The key word here is “community.” While our BNC Team is considered ‘workers,’ we are also community members in our own right. Compassionate Communities are not made up of services and their workers – they are made up of community members coming together to support each other and figure out what would benefit everyone when it comes to death, dying, and grief.

We want to hear from people who have ideas, thoughts, energy, and questions about anything related to death, dying, and grief. Your input is invaluable. We know there are many people in our community who are helping others in this area. What do you see are the gaps?  What can we be doing better as a community?

We have all experienced death and grief in our lives – each one of us can contribute to the conversations. Our shared experiences can help us understand and support each other better. 

If this is something you have an interest in, please come along to:

Burdekin Neighbourhood Centre

40 Chippendale Street, AYR

Thursday, 26th September 2024

5.30pm

so we can start the ball rolling!  We hope to see lots of us coming together!

Until next time,

The TeamBurdekin Neighbourhood Centre

Together, we can achieve amazing things
Burdekin Life Article - 05.09.24

We often get asked what happens at the Neighbourhood Centre.  The answer is a lot of everything, and more often than not, the programs and activities are born out of our conversations with community members and what they want to see happen at the Centre. 

Do you or a group of people you know have concerns or ideas that you would like help raising? We can help! Are you from a local service or group that would like to collaborate on different community projects? We can help!

At the Neighbourhood Centre, we don’t work for people; we work with people.  We firmly believe that when we come together as a community, we can achieve amazing things.    

Some community-led activities are coming up at the Neighbourhood Centre.  As you are reading this, we would love if you could share your knowledge with your family and friends that could benefit from coming along.

Self Care and Mental Wellbeing Workshop

Join Ross Romeo (CORES) on Thursday, 12th September from 10am – 12pm

Explore the concept of self-care and mental wellbeing, identify personal signs of stress and simple strategies that can be used to manage individual stress levels on an everyday basis.   There are workshops available until the end of the year – both during the day and in the evening.

SHInE (Seniors’ Health and Interactive Exercise Program)

Join Andrea Piotto for the next SHIne program starting September 30th and running for 8 weeks – Monday and Wednesdays.  11.15am – 12.00pm.  You can choose to come once or twice a week.  Cost is an upfront payment of $80 for 1 day a week or $160 for 2.  We ask that interested people register and pay by 13th September.  Lot’s of different ways to exercise – learn new skills, make new friends.  Great fun!

Our support and social groups have all been initiated by locals who have lived experience or find joy in helping others to live their best lives.  If this sounds something you would like to be involved in as well – don’t hesitate to call in and chat to us!

Until next time,

The TeamBurdekin Neighbourhood Centre

The Neighbourhood Centre gets a facelift!
Burdekin Life Article - 29.08.24

If you’ve driven by or visited us recently, you might have seen the temporary fencing and skip bin out front of the Centre. The Neighbourhood Centre is currently undergoing construction and renovations.

Phase one has been completed, and we now have a new storage building at the back of the centre. This has allowed us to move our filing archives and storage from the garage to the new building.

Phase two has just commenced, and we are currently converting the garage into a multi-purpose training/meeting/office space for the Centre staff.

We also have new, very stylish office furniture along with the renovations. It has been over twenty years since the furniture was last replaced, which has created quite a bit of excitement in the office.

The new furniture has allowed for more much-needed workstations, as the old layout meant staff and volunteers sometimes had to share desks. The new layout also creates a better flow for moving around the office, allowing us to centralise resources more efficiently.

The only thing that has not changed is the friendly faces who work at the Neighbourhood Centre: Susan, Marisa, Jenny, Kim, and Natalie. Thank you to all the staff for their perseverance in working in less-than-ideal conditions while these changes occur.

We would also like to thank our visitors and regular program participants who have supported us during this time and adapted to the many changes and interruptions.

BellMarc Constructions was awarded the construction tender through the Department of Communities/QBuild. We thank Marc, Sam, Ryan, and their team for the hard work they’ve put in and for being accommodating and easy to work with. The guys always have happy smiles and fit the vibe of the Neighbourhood Centre perfectly.

Please drop in and see us at the Neighbourhood Centre. We would be pleased to show you the progress being made and love to have a conversation with the community – this is where we get our best ideas. Are you looking for a social outing or group to join? We can help you find one. See us at the Burdekin Neighbourhood Centre at 40 Chippendale Street, Ayr or contact us at (07) 4783 4243.

Until next time,

The TeamBurdekin Neighbourhood Centre

What to do when the fog blinds you…
Burdekin Life Article - 22.08.24

When driving in the fog, we reduce our speed and turn on our headlights to increase visibility, using the demister and windshield wipers as necessary. We maintain a safe following distance and are cautious at intersections. If visibility becomes extremely poor, we pull over to a safe location and wait for the fog to clear.

When our brains become foggy and don’t function as we want, they can make everyday tasks challenging and cause us to lose our train of thought during a conversation. This condition, known as brain fog, is often temporary and can occur after an illness, as a sign of stress, as a side effect of medication, or as a symptom of an underlying condition.

Brain fog can persist for varying lengths of time, ranging from a few days to several weeks, months, or even years. If you find that brain fog significantly affects your daily life, seeking advice from a healthcare provider is important. They can offer guidance on treatments to help manage its impact.

There is no specific treatment for brain fog; however, there are things we can do to improve our immune system that may lessen its effect on us:

  • Improving sleep habits for a good night’s rest,
  • Eating healthy and nutritious meals,
  • Getting 30 minutes of physical activity in each day,
  • Writing down important information so you don’t forget it,
  • Taking short breaks (30 minutes) throughout the day to reduce overloading your brain,
  • Participating in mindfulness and other therapies that help you to identify, discuss, and reframe emotional concerns, grief, stress and depression.

Social isolation can also contribute to brain fog. The Burdekin Neighbourhood Centre has social groups that meet regularly and can help you escape from your shell and get back to mixing with other people.

Contact the friendly staff at the Neighbourhood Centre at (07) 4783 4243 and find out what activities you can participate in.

Until next time,

The TeamBurdekin Neighbourhood Centre

Vice President: Kay Duggan


Kay has been an active member of the Burdekin Neighbourhood Centre since 1995 when she began volunteering in the Centre's Vacation Care Program. Kay has a background in administration and worked for CSR (now Wilmar). Her love for sports led her to play hockey and squash, and she is a Life Member of the Lower Burdekin Hockey Association (1982) and the Ayr Squash Rackets Association (1981), and she continues to be involved with the juniors in Burdekin hockey. Kay has served as the President of the Burdekin Neighborhood Centre from 2010 - 2024.

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Treasurer: Elvie Dickinson


Elvie Dickinson has been associated with the Burdekin Neighbourhood Centre since 1993. She served as the first paid Coordinator of the Centre from 1994 to 1998 and has been an active member of the Managing Committee since her retirement. In recognition of her service to the community through the Burdekin Neighbourhood Centre, Elvie was awarded the Centenary Medal for Service by the Queensland Governor General in 2001. Elvie played a key role in establishing the Parkinson's Support Group in Ayr, which meets at the Centre monthly. Since 2001, she has held the position of Treasurer of the Burdekin Neighbourhood Centre.

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Cr Fina Vasta


Fina was elected as a counsellor to the Burdekin Shire Council in 2024 and joined our Committee at the same time. She has been employed at the Ayr Police Station in an Administrative role since 1998. She was born and raised in Ayr and has a vast knowledge of the community. She hopes to bring some of that knowledge to the Centre. Fina enjoys walking and cooking.

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Bev Garioch


Since 2008, Bev has been actively involved with Burdekin Neighbourhood Centre and has assumed various roles within the Committee over the years. Having garnered a wealth of experience in the retail sector of the district, she has been associated with the family jewellery business for 23 years. Additionally, she has co-owned and operated a Convenience Store. Bev has been a committee member of the Burdekin Basketball Association, Squash, and is currently associated with Lawn Bowls. She has also worked with APEX and volunteered at Meals on Wheels. At our Centre, Bev is a part of the Crochet Group and volunteers her time, sharing her talent and knowledge with others.

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Centre Coordinator: Natalie Saroglia


Natalie has been with the Burdekin Neighbourhood Centre since 1997, occupying various positions such as Committee Member, Volunteer, Administration Officer, and Coordinator. Initially, a music teacher, Natalie joined the Board as a Youth Advisory member. In 2003, Natalie assumed the role of Coordinator, and since then, she has acquired a Cert IV in Frontline Management and an Advanced Diploma in Community Sector Management. Natalie has held several roles in the sector at the local, regional, and state levels. She finds joy in the community engagement aspect of her position at the Centre. Natalie has a keen interest in photography and endeavours to incorporate it into her work wherever possible.

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Finance Administration: Kim Williams


Kim has served as the Finance Administration Officer since 1995. She holds a Diploma in Children's Services and has worked in the Childcare Industry for many years. In addition to her roles as an administrator at the Ayr Community and Home Hill Community Kindergartens, Kim spends four afternoons a week with the kindy cherubs at the Home Hill Kindergarten. Kim enjoys spending time outside of work with her adult children and spoiling her two grandchildren.

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Frontline Administration: Susan Holznagel


Susan has been employed as a Frontline Administration Officer at the Burdekin Neighbourhood Centre since January 2014. A lifelong resident of the Burdekin region, Susan's prior administrative experience was acquired while working as a Medical Administrator for a local Doctor's Surgery. Susan’s forte is her warm personality and instinctive empathy when someone is feeling down.

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Frontline Administration: Marisa O’Shea


Marisa has been employed as a Frontline Administration Officer at the Burdekin Neighbourhood Centre since August 2021. A lifelong resident of the Burdekin region, Marisa maintains strong ties to the community and is our “go-to” person when working out who is who in the community. Marisa brings an extensive background in administration gained through employment with various financial organisations. Marisa is an excellent organiser and keeps us all on track.

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MyTime Burdekin Coordinator: Gwen Marshall


Gwen has been a part of the MyTime Burdekin Program for 15 years and has recently transitioned to the Burdekin Neighbourhood Centre in October 2022. Prior to this, MyTime Burdekin was under the banner of CPL. A resident of Burdekin for the last 26 years, Gwen is Chappie at a private primary school. In addition to her current role at the Centre, Gwen also works for the Salvation Army.

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MyTime Burdekin Assistant: Angela Williams


Angela joined the MyTime Burdekin program mid 2023 as a Play Assistant.  Angela has four years of experience as a disability support worker. She is a stay-at-home mum and operates a home-baking business, mostly making birthday cakes. Angela enjoys cooking and baking for her family and the community.

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President: Denise Wallace


Denise has been involved with the Centre since 2021 and has held several roles within the Committee. Denise has over 20 years of experience in the Childcare industry, running her own business within the Kids Club Service Industry. 

Born and raised in the Burdekin, she spent several years interstate & intrastate before returning to raise her family here. In her younger years, she was an active Basketball and Hockey player. 

Denise’s life experiences have instilled in her a strong desire to empower the community to find solutions and make every day as fulfilling as possible. Her wealth of knowledge and expertise make her an asset to the organisation. 

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Mary Pattison


Mary was invited to come along to some Board Meetings during 2023 as a potential board member and was so impressed by the volume of activity in the Centre that she stayed and joined the board at the end of 2023. She credits the warm welcome of the amazing people serving on the board to keep the Centre pumping as a plus for her decision.

Mary has enjoyed a 40-year career as a Primary school teacher here in the Burdekin and now takes an active role in many Community groups.  She is President of the Catholic Women's League in Ayr, helps the Burdekin Singers at their productions each year, and runs a community sing-along each week at the Queens Hotel with her friend Sandra.  Mary is a proud supporter of the Burdekin Neighbourhood Centre and is keen to promote any activity within the Centre.

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Leonie Harch


Leonie joined the board in late 2023 after attending several meetings as a potential board member. Leonie has over 30 years’ experience in the Early Childhood Education and Care sector and has been self-employed for over 13 years in Ayr.

Leonie’s community activities include volunteering on different junior sports groups and P & C’s, along with Vice-President of the Queensland Council of Parents and Citizens Associations (QCPCA) – Northern Region.

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Patrice Ferguson


Patrice is Burdekin born and bred.  During her working career, Patrice has held a variety of high level local administrative positions.  Patrice holds a Diploma of Business (Frontline Management).  In her personal life, Patrice with her husband Ken, instigated the Eureka Riders Social Club, a local social motor-bike club.  In her leisure time Patrice enjoys getting creative and learning Pottery, Ceramics, Folk Art and Glass Painting.  Since retiring, Patrice is a Volunteer Tourism Adviser at The Burdekin Gateway Visitor Information Centre located on Railway Avenue in Home Hill and The Burdekin Visitor Information Centre located in Plantation Park on the Bruce Highway in Ayr. She looks forward to working with the Burdekin Neighbourhood Centre.

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Karen Gilmore


Karen has always lived in the Burdekin region and has been involved in various ports and community volunteer organisations. She has held multiple positions, such as Treasurer of the Burdekin Basketball Association, P&C School Committee member, Relay for Life Committee member, Treasurer of the Catholic Women's League Ayr Branch, and Treasurer of the Catholic Women's League Townsville Diocese.

Karen has had an extensive career in administration and has operated her own cleaning industry business. She loves spending time with her family, travelling, walking her dogs, and swimming in the sea.

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